FAQs

You can schedule an appointment directly (prefered) via our website www.tribusurbaines.com by clicking on the “Schedule an appointment” button, by e-mail at info@tribusurbaines.com or by phone at 021 311 33 31.

Assisting our customers is our highest priority that requires attention and time. If we don’t pick up the phone, we invite you to contact us via e-mail at info@tribusurbaines.com or text us at 079 738 05 75. We’ll respond at the latest by the next business day.

The salon is located at the following address: rue de la Madeleine 10 in Lausanne.

Metro line M2, station “Riponne”.

Our answer is “no.”  We focus on beautifying your curly, frizzy, kinky and Afro-textured hair with no concealing or camouflaging techniques. Instead, we concentrate on delivering comprehensive haircare, hairstyling, haircutting, hair colouring and natural hair shaping services. Hair weaving or hair extension does not fall within the scope of our know-how or philosophy.

Our answer is “no”. We focus on beautifying your curly, frizzy, kinky and Afro-textured hair using natural techniques. Apart from hair colouring, we do not carry out any chemical treatments. Chemical hair smoothing treatments don’t fall within the scope of our know-how or philosophy. Instead, we deliver comprehensive haircare, hairstyling, haircutting, hair colouring and natural hair shaping services.

Our answer is “no”. We focus on beautifying your curly, frizzy, kinky and Afro-textured hair using natural techniques. Apart from hair colouring, we do not carry out any chemical treatments. Instead, we focus on delivering comprehensive haircare, hairstyling, haircutting, hair colouring and natural hair shaping services. Permanent hair straightening does not fall within the scope of our know-how or philosophy.

Our answer is “yes”. Hair brushing is an excellent option for temporary hair strengthening without altering its natural texture. It also goes well with several haircuts proposed in our salon.

You can see our complete range of prices on our website by clicking on the “Schedule an appointment” button. The final cost of personalized services however, is determined by your hairdresser following a face-to-face consultation.

As a general rule, the approximative price equals CHF 70-90 for a short hair cut, CHF 130 for a long hair cut, CHF 70 for a hair care service and around CHF 120 for a hair colouring service.

Our answer is “yes”. We do offer consultation services. One of our hairstylist will analyse your hair and ask specific questions about your daily hair care routine, preferences and objectives. Following a 30-minute consultation, he/she will be able to provide tailor-made tips and suggest products.

You may also schedule a consultation online with the use of the “Schedule an appointment” button. The cost is CHF 50.

Irrespective of your subsequent hair treatment, the consultation service is provided as part of every initial appointment.

We use the products recommended by Nancy Falaise, none of which negatively impact the health of our clients or the environment. Our products contain no sulphates, parabens, or mineral oils.

We use Nancy Falaise’s pure product line which are free of sulphates, parabens, silicon or mineral oils.

Yes, you may purchase our products at Tribus Urbaines, rue de la Madeleine 10 in Lausanne or in our online shop.

Yes. Nancy Falaise’s “lavender” and “violet” lines are designed for children’s hair. You may purchase them directly at Tribus Urbaines, rue de la Madeleine 10 in Lausanne or in our online shop.

Yes, we use Nancy Falaise’s “violet” hair line, made specifically for children’s hair.

Everyone is welcome at TRIBUS URBANES. However, we are specialized in working with textured hair – offering unique cutting, care, reconstruction and colouring services. For people with curly hair, TRIBUS URBAINES offers a unique, rich array of the top-quality services not found elsewhere..

Everyone is welcome at TRIBUS URBANES. Our unique services are appropriate for all kinds textured hair (wavy, curly, frizzy, kinky, Afro), regardless of a person’s skin colour

Everyone is welcome at TRIBUS URBANES. We are specialized in working with the full range of textured hair – offering unique cutting, care, reconstruction and colouring services, for every kind of curl. And yes, we love shaping and styling Afro-textured hair. 

1) Make a “consultation” appointment in a Tribus Urbaines salon for a hair and scalp diagnosis and to discuss your preferences and lifestyle.

2) Along with your hairdresser from Tribus Urbaines, determine the method that’s best for you.

3) Make an appointment to start growing your locks using your chosen method.

It depends on the hair. It takes, on average, 6 months to a year with the twist method. With the crochet method, accompanied by the needle, the locks are almost instantaneous.

Yes, however the techniques used to start and tighten locks will differ depending on your hair’s texture. In addition, the following prerequisites need to be fulfilled :

1) hair all over the head (locks should be avoided in the event of alopecia or baldness)

2) a healthy scalp (without irritation, flaking, dandruff, etc.);

3) a minimum of 5cm length of hair on the head

4) natural hair that has not undergone any chemical transformation (straightening or other)

Adopt a good hair care routine.

• During the start-up period, we recommend: 1 shampooing every 3 weeks followed by tightening and a protective hairstyle in order to let the locks form gradually and allow the hair to grow; during this period you do not have to worry about your hair (do not shampoo or undo the protective hairstyle) until your next appointment.

Remember to protect the hair before going to bed to preserve the hairstyle as long as possible and to avoid dust in your hair

• once the locks are mature: shampoo once a month accompanied by tightening. If necessary, you can also use a clarifying shampoo (deep shampoo) in order to extract excess product, dust, etc. every 4 months.

All hairstyles: braids, twists, updos, curls. You can even go from long to short without having to cut them.

Having dreadlocks doesn’t change the process of hair growth. Locked or not, hair grows on average about 1 cm per month. The speed of growth will vary depending on the routine and the products used. On the other hand, the hair grows back in it’s natural form – not locked! For this reason it’s necessary to tighten the locks regularly.

Over time, dreadlocks can become thinner, brittle, or even break. By using the hook and / or the needle it is possible to repair them but in some cases it is better to cut off the damaged part.

Trimming the tips off of dreadlocks isn’t necessary. However, you can trim your locks if you want to keep them a certain length or if you want to shorten them.

Coloring is possible, however, it is a relatively long chemical process which weakens the hair. It is therefore strongly recommended to color only the top of your hair.

It is almost impossible to remove dreadlocks made with a hook. On the other hand, with patience, it is possible to undo locks performed with the twist method. This service is NOT available at Tribus Urbaines salons.

Sister dreadlocks are much thinner than traditional locks and require a specific crochet technique which takes a lot of time (between 10h and 36h depending on the length and thickness of your hair). We do NOT offer this service at the salon.

Beautiful hair is for peole of all ages! We simply recommend going through the consultation appointment first regardless of when you start. For children, the first appointment is an opportunity to explain what is involved and to confirm the feasibility of this hairstyle. Regardless of age, you will need to come to the salon regularly to properly maintain your hair.