{"id":6159,"date":"2015-03-19T18:13:03","date_gmt":"2015-03-19T18:13:03","guid":{"rendered":"https:\/\/tribusurbaines.com\/faqs\/"},"modified":"2021-09-15T19:45:57","modified_gmt":"2021-09-15T17:45:57","slug":"faqs","status":"publish","type":"page","link":"https:\/\/tribusurbaines.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

HOW TO CONTACT US, SCHEDULE AN APPOINTMENT, OR FIND US<\/h3>\n

[\/vc_column_text][vc_empty_space][vc_toggle title=”How to schedule an appointment?” style=”round” el_id=”1452154663663-9221f923-c73d” css=”.vc_custom_1559551737472{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]You can schedule an appointment directly (prefered) via our website www.tribusurbaines.com<\/a> by\u00a0clicking on the \u201cSchedule an appointment\u201d button, by e-mail at info@tribusurbaines.com<\/a> or\u00a0by\u00a0phone at 021 311 33 31.[\/vc_toggle][vc_toggle title=”What if we\u2019re not reachable via phone?” style=”round” el_id=”1452154860114-23ef01f1-c571″ css=”.vc_custom_1559551751071{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Assisting our customers is our highest priority that requires attention and time. If we don\u2019t pick up the phone, we invite you to contact us via e-mail at info@tribusurbaines.com<\/a> or text us at 079 738 05 75. We\u2019ll respond at the latest by the next business day.[\/vc_toggle][vc_toggle title=”How to find us?” style=”round” el_id=”1452154924398-6e968923-9d76″ css=”.vc_custom_1559551763888{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]The salon is located at the following address: rue de la Madeleine 10 in Lausanne.<\/p>\n

Metro line M2, station \u201cRiponne\u201d.<\/p>\n

[\/vc_toggle][vc_column_text]<\/p>\n

OUR HAIRSTYLING SERVICES<\/h3>\n

[\/vc_column_text][vc_empty_space][vc_toggle title=”At Tribus Urbaines, do you offer hair weaving or hair extension?” style=”round” el_id=”1491124454964-ea11ad88-ccf9″ css=”.vc_custom_1559551795913{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Our answer is \u201cno.\u201d \u00a0We focus on beautifying your curly, frizzy, kinky and Afro-textured hair with no concealing or camouflaging techniques. Instead, we concentrate on delivering comprehensive haircare, hairstyling, haircutting, hair colouring and natural hair shaping services. Hair weaving or hair extension does not fall within the scope of our know-how <\/em>or philosophy.[\/vc_toggle][vc_toggle title=”Do you offer Brazilian smoothing, keratin-based smoothing or other chemical smoothing treatments?” style=”round” el_id=”1491124479080-83fdd87b-a49e” css=”.vc_custom_1559551809313{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Our answer is \u201cno\u201d. We focus on beautifying your curly, frizzy, kinky and Afro-textured hair using natural techniques. Apart from hair colouring, we do not carry out any chemical treatments. Chemical hair smoothing treatments don\u2019t fall within the scope of our know-how <\/em>or philosophy. Instead, we deliver comprehensive haircare, hairstyling, haircutting, hair colouring and natural hair shaping services.[\/vc_toggle][vc_toggle title=”Do you offer permanent straightening?” style=”round” el_id=”1491124483589-e7a9e299-b6d6″ css=”.vc_custom_1559551825057{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Our answer is \u201cno\u201d. We focus on beautifying your curly, frizzy, kinky and Afro-textured hair using natural techniques. Apart from hair colouring, we do not carry out any chemical treatments. Instead, we focus on delivering comprehensive haircare, hairstyling, haircutting, hair colouring and natural hair shaping services. Permanent hair straightening does not fall within the scope of our know-how <\/em>or philosophy.[\/vc_toggle][vc_toggle title=”Do you offer hair brushing?” style=”round” el_id=”1491124509241-20efe232-99ed” css=”.vc_custom_1559551836065{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Our answer is \u201cyes\u201d. Hair brushing is an excellent option for temporary hair strengthening without altering its natural texture. It also goes well with several haircuts proposed in our salon.[\/vc_toggle][vc_toggle title=”What is the price of a standard haircut and other hair services?” style=”round” el_id=”1491124520986-2c87b222-f98d” css=”.vc_custom_1559551867100{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]You can see our complete range of prices<\/a> on our website by clicking on the \u201cSchedule an\u00a0appointment\u201d button. The final cost of personalized services however, is determined by your hairdresser following a face-to-face consultation.<\/p>\n

As a general rule, the approximative price equals CHF 70-90 for a short hair cut, CHF 130 for a long hair cut, CHF 70 for a hair care service and around CHF 120 for a hair colouring service.[\/vc_toggle][vc_toggle title=”I just want some advice regarding daily hair care without cutting or styling my hair. Do you offer this kind of consultation service?” style=”round” el_id=”1491124531973-bf98fba5-5081″ css=”.vc_custom_1559551909173{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Our answer is \u201cyes\u201d. We do offer consultation services. One of our hairstylist will analyse your hair and ask specific questions about your daily hair care routine, preferences and objectives. Following a 30-minute consultation, he\/she will be able to provide tailor-made tips and suggest products.<\/p>\n

You may also schedule a consultation online with the use of the \u201cSchedule an appointment\u201d button. The cost is CHF 50.<\/p>\n

Irrespective of your subsequent hair treatment, the consultation service is provided as part of every initial appointment.[\/vc_toggle][vc_column_text]<\/p>\n

PRODUCT \/ CARE TREATMENT PORTFOLIO FOR CURLY HAIR<\/h3>\n

[\/vc_column_text][vc_empty_space][vc_toggle title=”What kind of products do you use in your salon?” style=”round” el_id=”1491124580375-dfada3b9-1cc2″ css=”.vc_custom_1559551938732{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]We use the products recommended by Nancy Falaise, none of which negatively impact the health of our clients or the environment. Our products contain no sulphates, parabens, or mineral oils.[\/vc_toggle][vc_toggle title=”Do your hair products contain sulphates, parabens, silicon or mineral oils?” style=”round” el_id=”1491124605420-6a046646-4fef” css=”.vc_custom_1559551949243{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]We use Nancy Falaise\u2019s pure product line which are free of sulphates, parabens, silicon or mineral oils.[\/vc_toggle][vc_toggle title=”Are your hair products for sale?” style=”round” el_id=”1491124620850-c9e7ccb9-5295″ css=”.vc_custom_1559551962152{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Yes, you may purchase our products at Tribus Urbaines<\/em>, rue de la Madeleine 10 in Lausanne or in our online shop.[\/vc_toggle][vc_toggle title=”Do you offer hair products for children?” style=”round” el_id=”1491124647718-de119926-48ed” css=”.vc_custom_1559551973321{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Yes. Nancy Falaise\u2019s \u201clavender\u201d and \u201cviolet\u201d lines are designed for children\u2019s hair. You may purchase them directly at Tribus Urbaines<\/em>, rue de la Madeleine 10 in Lausanne or\u00a0in\u00a0our online shop.[\/vc_toggle][vc_toggle title=”Do you use hair products for children at the salon?” style=”round” el_id=”1491124657477-921f44a5-55af” css=”.vc_custom_1559551983349{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Yes, we use Nancy Falaise\u2019s \u201cviolet\u201d hair line, made specifically for children\u2019s hair.[\/vc_toggle][vc_column_text]<\/p>\n

OUR CLIENTS<\/h3>\n

[\/vc_column_text][vc_empty_space][vc_toggle title=”Who is the target audience for TRIBUS URBAINES?” style=”round” el_id=”1631727797726-dc61cc09-aa1b” css=”.vc_custom_1559552009960{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Everyone is welcome at TRIBUS URBANES. However, we are specialized in working with textured hair \u2013 offering unique cutting, care, reconstruction and colouring services. For people with curly hair, TRIBUS URBAINES offers a unique, rich array of the top-quality services not found elsewhere..[\/vc_toggle][vc_toggle title=”I\u2019m Caucasian. Can I benefit from the services offered at TRIBUS URBAINES?” style=”round” el_id=”1491402161684-381c1170-eb2b” css=”.vc_custom_1559552050522{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Everyone is welcome at TRIBUS URBANES. Our unique services are appropriate for all kinds textured hair (wavy, curly, frizzy, kinky, Afro), regardless of a person\u2019s skin colour[\/vc_toggle][vc_toggle title=”I have kinky hair (Afro!). My curls grow upwards and do not move when I change the position of my head. Can I benefit from your services?” style=”round” el_id=”1491402395441-e49cbbf0-5be1″ css=”.vc_custom_1559552111850{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Everyone is welcome at TRIBUS URBANES. We are specialized in working with the full range of textured hair \u2013 offering unique cutting, care, reconstruction and colouring services, for every kind of curl. And yes, we love shaping and styling Afro-textured hair.\u00a0<\/strong>[\/vc_toggle][vc_column_text]<\/p>\n

LOCKS<\/h3>\n

[\/vc_column_text][vc_empty_space][vc_toggle title=”How to get started with dreadlocks ?” style=”round” el_id=”1491401878784-e6b56df6-b28e” css=”.vc_custom_1631727813735{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]1) Make a “consultation” appointment in a Tribus Urbaines salon for a hair and scalp diagnosis and to discuss your preferences and lifestyle.<\/p>\n

2) Along with your hairdresser from Tribus Urbaines, determine the method that\u2019s best for you.<\/p>\n

3) Make an appointment to start growing your locks using your chosen method.[\/vc_toggle][vc_toggle title=”How long does it take for the hair to be locked?” style=”round” el_id=”1631727815894-f317fea5-04c2″ css=”.vc_custom_1631727825005{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]It depends on the hair. It takes, on average, 6 months to a year with the twist method. With the crochet method, accompanied by the needle, the locks are almost instantaneous.[\/vc_toggle][vc_toggle title=”Can people with all hair types wear dreadlocks?” style=”round” el_id=”1631727826340-3af56db3-d6d5″ css=”.vc_custom_1631727837677{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Yes, however the techniques used to start and tighten locks will differ depending on your hair\u2019s texture. In addition, the following prerequisites need to be fulfilled\u00a0:<\/p>\n

1) hair all over the head (locks should be avoided in the event of alopecia or baldness)<\/p>\n

2) a healthy scalp (without irritation, flaking, dandruff, etc.);<\/p>\n

3) a minimum of 5cm length of hair on the head<\/p>\n

4) natural hair that has not undergone any chemical transformation (straightening or other)[\/vc_toggle][vc_toggle title=”How to maintain your dreadlocks?” style=”round” el_id=”1631727839696-1c818f52-16ef” css=”.vc_custom_1631727851805{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Adopt a good hair care routine.<\/p>\n

    \n
  • During the start-up period, we recommend: 1 shampooing every 3 weeks followed by tightening and a protective hairstyle in order to let the locks form gradually and allow the hair to grow; during this period you do not have to worry about your hair (do not shampoo or undo the protective hairstyle) until your next appointment.<\/li>\n<\/ul>\n

    Remember to protect the hair before going to bed to preserve the hairstyle as long as possible and to avoid dust in your hair<\/p>\n

      \n
    • once the locks are mature: shampoo once a month accompanied by tightening. If necessary, you can also use a clarifying shampoo (deep shampoo) in order to extract excess product, dust, etc. every 4 months.<\/li>\n<\/ul>\n

      [\/vc_toggle][vc_toggle title=”What hairstyles can be worn with dreadlocked hair?” style=”round” el_id=”1631727855016-ff92c2f0-c7e2″ css=”.vc_custom_1631727864342{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]All hairstyles: braids, twists, updos, curls. You can even go from long to short without having to cut them.[\/vc_toggle][vc_toggle title=”Does hair grow with dreadlocks?” style=”round” el_id=”1631727868623-9468c8cb-d8e7″ css=”.vc_custom_1631727875070{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Having dreadlocks doesn’t change the process of hair growth. Locked or not, hair grows on average about 1 cm per month. The speed of growth will vary depending on the routine and the products used. On the other hand, the hair grows back in it\u2019s natural form \u2013 not locked! For this reason it\u2019s necessary to tighten the locks regularly.[\/vc_toggle][vc_toggle title=”Can we repair a damaged or broken dreadlocks?” style=”round” el_id=”1631727876311-532103a1-0049″ css=”.vc_custom_1631727883711{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Over time, dreadlocks can become thinner, brittle, or even break. By using the hook and \/ or the needle it is possible to repair them but in some cases it is better to cut off the damaged part.[\/vc_toggle][vc_toggle title=”Should we trim off the tips of dreadlocks?” style=”round” el_id=”1631727889574-bbf28118-ba98″ css=”.vc_custom_1631727914223{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Trimming the tips off of dreadlocks isn\u2019t necessary. However, you can trim your locks if you want to keep them a certain length or if you want to shorten them.[\/vc_toggle][vc_toggle title=”Can we color dreadlocks?” style=”round” el_id=”1631727915498-851c45a0-06d7″ css=”.vc_custom_1631727923952{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Coloring is possible, however, it is a relatively long chemical process which weakens the hair. It is therefore strongly recommended to color only the top of your hair.[\/vc_toggle][vc_toggle title=”Is it possible to undo your dreadlocks?” style=”round” el_id=”1631727926175-0c64be32-d72e” css=”.vc_custom_1631727934440{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]It is almost impossible to remove dreadlocks made with a hook. On the other hand, with patience, it is possible to undo locks performed with the twist method. This service is NOT available at Tribus Urbaines salons.[\/vc_toggle][vc_toggle title=”Do you do \u00ab sisters \u00bb dreadlocks?” style=”round” el_id=”1631727937091-ad434c9a-d68d” css=”.vc_custom_1631727944600{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Sister dreadlocks are much thinner than traditional locks and require a specific crochet technique which takes a lot of time (between 10h and 36h depending on the length and thickness of your hair). We do NOT offer this service at the salon.[\/vc_toggle][vc_toggle title=”Is there particular age that\u2019s best to start dreadlocks?” style=”round” el_id=”1631727947259-ded89467-e9c9″ css=”.vc_custom_1631727953297{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]Beautiful hair is for peole of all ages! We simply recommend going through the consultation appointment first regardless of when you start. For children, the first appointment is an opportunity to explain what is involved and to confirm the feasibility of this hairstyle. Regardless of age, you will need to come to the salon regularly to properly maintain your hair.[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

      To learn more about how to style and care for your frizzy hair? sign up for one of our courses!<\/p>\n

      [\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

      [vc_row][vc_column][vc_column_text] HOW TO CONTACT US, SCHEDULE AN APPOINTMENT, OR FIND US [\/vc_column_text][vc_empty_space][vc_toggle title=”How to schedule an appointment?” style=”round” el_id=”1452154663663-9221f923-c73d” css=”.vc_custom_1559551737472{border-bottom-width: 1px !important;border-bottom-color: #e8ebf1 !important;border-bottom-style: solid !important;}”]You can schedule an appointment…<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"template-boxed-content.php","meta":{"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/tribusurbaines.com\/en\/wp-json\/wp\/v2\/pages\/6159"}],"collection":[{"href":"https:\/\/tribusurbaines.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tribusurbaines.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tribusurbaines.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/tribusurbaines.com\/en\/wp-json\/wp\/v2\/comments?post=6159"}],"version-history":[{"count":3,"href":"https:\/\/tribusurbaines.com\/en\/wp-json\/wp\/v2\/pages\/6159\/revisions"}],"predecessor-version":[{"id":11163,"href":"https:\/\/tribusurbaines.com\/en\/wp-json\/wp\/v2\/pages\/6159\/revisions\/11163"}],"wp:attachment":[{"href":"https:\/\/tribusurbaines.com\/en\/wp-json\/wp\/v2\/media?parent=6159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}