HOW TO CONTACT US, SCHEDULE AN APPOINTMENT, OR FIND US

How to schedule an appointment?

You can schedule an appointment directly (prefered) via our website www.tribusurbaines.com by clicking on the “Schedule an appointment” button, by e-mail at info@tribusurbaines.com or by phone at 021 311 33 31.

What if we’re not reachable via phone?

Assisting our customers is our highest priority that requires attention and time. If we don’t pick up the phone, we invite you to contact us via e-mail at info@tribusurbaines.com or text us at 079 738 05 75. We’ll respond at the latest by the next business day.

How to find us?

The salon is located at the following address: rue de la Madeleine 10 in Lausanne.

Metro line M2, station “Riponne”.

OUR HAIRSTYLING SERVICES

At Tribus Urbaines, do you offer hair weaving or hair extension?

Our answer is “no.”  We focus on beautifying your curly, frizzy, kinky and Afro-textured hair with no concealing or camouflaging techniques. Instead, we concentrate on delivering comprehensive haircare, hairstyling, haircutting, hair colouring and natural hair shaping services. Hair weaving or hair extension does not fall within the scope of our know-how or philosophy.

Do you offer Brazilian smoothing, keratin-based smoothing or other chemical smoothing treatments?

Our answer is “no”. We focus on beautifying your curly, frizzy, kinky and Afro-textured hair using natural techniques. Apart from hair colouring, we do not carry out any chemical treatments. Chemical hair smoothing treatments don’t fall within the scope of our know-how or philosophy. Instead, we deliver comprehensive haircare, hairstyling, haircutting, hair colouring and natural hair shaping services.

Do you offer permanent straightening?

Our answer is “no”. We focus on beautifying your curly, frizzy, kinky and Afro-textured hair using natural techniques. Apart from hair colouring, we do not carry out any chemical treatments. Instead, we focus on delivering comprehensive haircare, hairstyling, haircutting, hair colouring and natural hair shaping services. Permanent hair straightening does not fall within the scope of our know-how or philosophy.

Do you offer hair brushing?

Our answer is “yes”. Hair brushing is an excellent option for temporary hair strengthening without altering its natural texture. It also goes well with several haircuts proposed in our salon.

What is the price of a standard haircut and other hair services?

You can see our complete range of prices on our website by clicking on the “Schedule an appointment” button. The final cost of personalized services however, is determined by your hairdresser following a face-to-face consultation.

As a general rule, the approximative price equals CHF 70-90 for a short hair cut, CHF 130 for a long hair cut, CHF 70 for a hair care service and around CHF 120 for a hair colouring service.

I just want some advice regarding daily hair care without cutting or styling my hair. Do you offer this kind of consultation service?

Our answer is “yes”. We do offer consultation services. One of our hairstylist will analyse your hair and ask specific questions about your daily hair care routine, preferences and objectives. Following a 30-minute consultation, he/she will be able to provide tailor-made tips and suggest products.

You may also schedule a consultation online with the use of the “Schedule an appointment” button. The cost is CHF 50.

Irrespective of your subsequent hair treatment, the consultation service is provided as part of every initial appointment.

PRODUCT / CARE TREATMENT PORTFOLIO FOR CURLY HAIR

What kind of products do you use in your salon?

We use the products recommended by Nancy Falaise, none of which negatively impact the health of our clients or the environment. Our products contain no sulphates, parabens, or mineral oils.

Do your hair products contain sulphates, parabens, silicon or mineral oils?

We use Nancy Falaise’s pure product line which are free of sulphates, parabens, silicon or mineral oils.

Are your hair products for sale?

Yes, you may purchase our products at Tribus Urbaines, rue de la Madeleine 10 in Lausanne or in our online shop.

Do you offer hair products for children?

Yes. Nancy Falaise’s “lavender” and “violet” lines are designed for children’s hair. You may purchase them directly at Tribus Urbaines, rue de la Madeleine 10 in Lausanne or in our online shop.

Do you use hair products for children at the salon?

Yes, we use Nancy Falaise’s “violet” hair line, made specifically for children’s hair.

OUR CLIENTS

Who is the target audience for TRIBUS URBAINES?

Everyone is welcome at TRIBUS URBANES. However, we are specialized in working with textured hair – offering unique cutting, care, reconstruction and colouring services. For people with curly hair, TRIBUS URBAINES offers a unique, rich array of the top-quality services not found elsewhere..

I’m Caucasian. Can I benefit from the services offered at TRIBUS URBAINES?

Everyone is welcome at TRIBUS URBANES. Our unique services are appropriate for all kinds textured hair (wavy, curly, frizzy, kinky, Afro), regardless of a person’s skin colour

I have kinky hair (Afro!). My curls grow upwards and do not move when I change the position of my head. Can I benefit from your services?

Everyone is welcome at TRIBUS URBANES. We are specialized in working with the full range of textured hair – offering unique cutting, care, reconstruction and colouring services, for every kind of curl. And yes, we love shaping and styling Afro-textured hair. 

To learn more about how to style and care for your frizzy hair? sign up for one of our courses!